I was extremely pleased with the prompt service. I only had a minor problem, but the technician, Chris, tried to help me prior to him having to come out. Having someone try to save you money ahead of time is always extremely appreciated. Ultimately, he did have to come out, but he fixed the issue very quickly, was extremely pleasant, and also gave me some additional info for the future. This is a down-home company with technicians that I am happy to give my business to!
Today is my first interaction with Perry's Pump Repair. After using another company for over 20 years, I could not be more pleased with Eric's promptness, communication and knowledge in getting my annual pump maintenance completed. After listening carefully to the limitations that I had experienced with the current system, he provided a professional assessment of my current system and, without a heavy sales pitch, he suggested how the system could be improved. He gave the current system a "clean bill of health", but as pieces of my system wear out, I will definitely be a REPEAT CUSTOMER. It is great to have a company like Perry's to take care of our well and water systems.
This company has been servicing and repairing my water treatment system for years! They are, without a doubt, the most honorable, professional, ethical company that you will ever find! This company does business the old fashion way. They are a business that focuses on integrity and putting the customer first! I wish all the companies I dealt with were this good.
I contacted this company after lightning burnt my water pump electrical box. Eric came out faster than I imagined and provided excellent and professional service. I was very pleased with their service and would recommend this company without any hesitation.
I don’t usually take the time to write reviews, but these guys are life savers. At about 7 pm last night our well pump suddenly stopped working and we were completely without water and with our animals, we’re especially dependent on water. We called Perrys and even though they thought they were finished for the day, they said they would be out by about 8 pm. Eric and his Dad arrived right when they said they would. Within about a half hour they had diagnosed and fixed the problem. We needed a new pressure switch and a new control box, which they carried with them on their truck. They also repaired some deteriorated wiring to the pump at no charge. Admittedly I don’t know a lot about well pumps, but I watched these guys work and it was obvious that they knew exactly what they were doing and did it efficiently and competently. They also do water treatment systems (we have a problem with iron and sulfur) and were able to provide some advice about our current treatment system. I recommend Perrys very highly.
Perry's Pump Repair LLC is the "Gold Standard", when it comes to professionalism, knowledge, of their craft, and honesty. I've had the pleasure of having Mr. Perry and his Son come to my home In Ocala, repair my well system, and recently design and build a water softener system for my home, after going through two different companies, and three failed systems. There is no one that I will trust with my water system problems, if any, again but Mr. Perry and his company. PERIOD! I cannot recommend him enough. Do yourself a favor, Call Perry's Pump Repair LLC.
I was so impressed by these men. They came on short notice...drove 100+ miles to get the special pump I needed to do the repair after coming all the way to Old Town...stayed on the job until my water was restored...and they have a great preventative maintenance program if well maintenance is a problem for you as it's been for me...and the best thing I can say about them is they were so honest and professional and the fee was more than fair. I usually have to say...I can't tell you who to hire but I can tell you who not to hire...but this time I'm so proud to say...HIRE THIS COMPANY IF YOU WANT EXCELLENT CUSTOMER SERVICE AND QUALITY WORKMANSHIP!
Looking for a up right man to work on all you well problems? Perry's Pump Repair is the place to call. They can help you over the phone or be on site. We see that they are first looking out for YOU! I had some bad times with other company's selling all to me, but all I needed was one or two things. (up and running) Many thanks, Mr. "C"
I had a refurbished water softener installed yesterday so I don't know how well it will work in the long run but I trust Eric and Chris. They saved me over $500 with it. I was thrilled to find out they would service the unit AND my pump and well twice a year and add the salt when needed. That has been my biggest problem over the years with my old system (Water Boss from Home Depot) which I discovered was considered a "throw away system" by the manufacturer. I think I will be extremely satisfied with this system and Eric and Chris helping this little old lady with the salt bags!!! They are extremely nice and very professional and most helpful! I highly recommend their service and am hooked for life!
These guys are terrific. Honest, thorough, good at explaining their findings, no hard sell of unnecessary equipment. I felt respected and like they really cared about helping me find the best, least expensive solution for my problem. The opposite of what I've come to expect in these situations. I'm really glad I called Perry's! I can't say enough good stuff. Highly recommend!
Eric was very Professional and Knowledgeable in fixing my pump,if ever I should need service of my pump of any kind I won't hesitate to call Perrys Pump Repair. Fast Dependable and affordable service.
Called Chris with a Water pump problem. Very prompt had water back on in no time. Very dependable and helpful. Thank You! Will call again in a heartbeat.
Jeff and Nancy Hamilton